Operations Consulting

Ian Rowe Associates provide Operations Consulting Services to a broad range of UK and International Clients.

Operations ConsultingThese commissions range from Strategic to Operational with a strong emphasis on practical and pragmatic implementation and a strong focus on sustainability (i.e. working with clients to ensure that change and development can successfully continue after the consultancy commission has concluded).

As with all our offerings, our Operations Consulting Methodologies employ a Socio-technical System approach. This approach takes into consideration the People, Processes and Technology within a defined Environment to ensure that holistic solutions are delivered and that Change is optimised.

Having a broad experience in a variety of different sectors and consulting on such a wide range of application areas enables our clients to benefit from the learning experiences of others. Change can therefore be fully optimised with the benefit of hindsight gained not only from other organisations but also from other sectors.

Business Improvement Experience
We have significant experience in Business Improvement projects ranging from smaller commissions involving improvements to specific aspects of a process, to overall Change Management programmes.

Our experience in this area includes:
• Business process re-engineering (Including LEAN)
• Customer Surveys (Development, Analysis etc.)
• Employee Surveys
• Communications Reviews
• Process improvement (Sales, Marketing, Communications, Administration)
• Organisational Culture Measurement
• Change Management
• Leadership Coaching and Development (Group and Individual level)
• Management Training
• Problem Diagnosis
• Team Working